Terms of Service
ATX Portraits is committed to protecting your privacy online. The personal and payment information you provide us is used only by ATX Portraits and will not be shared with any other parties, excluding purchases guests choose to make directly through affiliate links.
The security of your information is very important to us. We use Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than ATX Portraits.
Only browsers that use the Secure Socket Layer technology are able to order through ATX Portraits. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.
For example, if your session was booked for 2 pm on Saturday the 9th you will need to contact us via email no later than 2 pm Thursday the 7th, 48 hours prior to your scheduled appointment. Please be aware of our policy regarding missed bookings.
Any cancellation or reschedule made less than 48 hours will result in a cancelation fee equal to your session booking fee. We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
If you are more than 15 minutes late for your session, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your session for another time that is convenient for you.
Alternatively, you'll have the option of using the remainder of the time for your session, less the amount of time you were late. For example, if your session is booked for 2 hours and you arrive 45 minutes late, we will have 1 hour and 15 minutes remaining for the session. In this case, we may not be able to accommodate all desired looks/locations from the session due to time constraints.
For weather cancellations, when applicable, you’ll receive an email from us to let you know that your session needs to be rescheduled. ATX Portraits has the ultimate decision on if the session needs to be rescheduled due to weather conditions. If canceled due to weather, you’ll receive an email with a list of available dates to reschedule. In the event of a true, unavoidable emergency, your entire non-refundable cancellation fee will be credited and applied to the rescheduled session.
Once you have submitted your information through the “contact me” page, you can expect an email response within 24-48 business hours.